Frequently Asked Questions
How many Chaperones will there be?
There will be a total of 15 chaperones.
Why did you create this trip?
Our trip directors love both the gospel and having fun. They have more than 100 years combined experience working with the youth and youth events and have learned a lot about providing a fun environment where deep learning. have used that experience working with youth and youth events to create a trip that will create a powerful environment where fun and joy can meet. Our team is passionate about teaching the joy of the Gospel of Jesus Christ in a fun way.
What will the buses be like?
We are going to be spending a considerable amount of time on the bus so we want you to be comfortable. We have chartered new Arrow Stage Lines (2017, 2018, 2019 Globus Top 3) buses featuring the following accommodations:
Professional Bus Drivers
PA Systems
Roomy Reclining Seats + Plenty of Leg Room
Adjustable Foot Rests
Individual Reading Lights
Spacious Restrooms
Overhead Racks
Climate-Controlled Air Conditioning & Heating Systems
Huge, Clear-Vision, Tinted, Picture Windows
Large, Weather-Proof Luggage Compartments
Audio/Video Equipment
Will there be a tour nurse?
Yes, will will have a certified ER nurse with 20 years experience, with us 24/7
What is your refund policy?
REFUND POLICY – 48-hour full refund, no questions asked
After that, the $200 deposit would be nonrefundable.
If you have to cancel before January 1, 2023
anything you paid would be fully refunded minus the deposit. From January 1 until April 15 it would be half, but the non-refundable portion could be applied to a future Hi5Live tour. From April 15th till we leave it would be a half credit towards a future tour and half non-refundable however, With any situation if we/or you can find someone to take your place and it would be a full refund minus the deposit. IF we had to cancel the tour for an unforeseen reason (Pandemic, etc.) you would receive a full refund minus the deposit but that would be applied to a future tour.
Unfortunately, there are always costs incurred that even if the tour was canceled we couldn’t give 100% back.
Please feel free to reach out if you have any questions regarding our refund policy.
What hotels will you be staying in?
We book a variety of high-rated hotels in good neighborhoods. From the 5-Star classic hotel in New York City (where Elvis Presley stayed a night)
to the classy Amish hotel in Indiana, our travelers will love each of our hotels!
See the list below of our current hotel bookings (subject to minor changes):
Night 1: The Warwick Hotel in New York City, NY
https://www.warwickhotels.com/warwick-new-york/
Night 2: Sheraton Parsippany Hotel in Parsippany, NJ
https://www.marriott.com/hotels/travel/ewrsp-sheraton-parsippany-hotel/
Night 3: Country Inn & Suites by Radisson in Rochester, NY
Night 4: Woodcliff Hotel and Spa in Rochester, NY
https://www.woodcliffhotelspa.com
Night 5: Doubletree by Hilton in Cleveland, OH
https://www.hilton.com/en/hotels/clecrdt-doubletree-cleveland-westlake/
Night 6: Blue Gate Garden Inn in Shipshewana, Indiana
https://www.bluegategardeninn.com/
Night 7-8: Stoney Creek Hotel in Quincy, IL
https://www.stoneycreekhotels.com/hotel/travel/quincy/home.html
Night 9: Radisson Hotel in Lenexa Kansas