Our Privacy Policy

Revision Date: September 2, 2025

How We Handle Your Personal Information

At Hi-5 Live Tours, we’re all about building connections — not just on the bus, but also with your trust. This Privacy Policy explains how we collect, use, and protect your information when you engage with our tours, website, or community.

1. Information We Collect

Our goal in collecting information is to serve you better and ensure your experience is smooth, safe, and tailored to your needs.

  • Contact Info: Name, email, and phone number.
  • Booking and Tour Details: Tour selection, group size and payment status.
  • Payment Info: Processed securely via our third-party payment providers.
  • Device Info: IP address, browser type, and browsing behavior on our website.

2. How We Use Your Information

We use your info in the following ways:

  • To process bookings and payments.
  • To send updates about your trip.
  • To share devotionals, travel tips, and inspiration via email or SMS (if you opt-in).
  • To improve our website and tour offerings

3. Sharing Your Info

We do not sell your information. We only share it in the following circumstances:

  • Tour partners: We provide your information to tour hosts and vendors (such as hotels, restaurants, and transportation companies) to coordinate logistics and ensure a smooth experience for you.
  • Service providers: We share information with trusted third-party service providers (like payment processors, email platforms, and analytics tools) who help us operate our business and stay in touch with you. These providers are bound by strict confidentiality agreements and are not permitted to use your information for their own purposes.
  • Legal authorities, if required by law.

4. Your Choices

You’re in control:

  • Emails & Texts: Opt out anytime by clicking “unsubscribe” or replying “STOP.”
  • Data Access/Deletion: Email us at chelsy@hi5livetours.com to request a copy of your data or ask us to delete it.

5. Data Security

We use trusted payment partners to protect your personal information. While no system is 100% secure, we do our best to safeguard everything you share with us.

6. Children’s Privacy

We love having families on our tours! As a family-friendly company, we take special care with the privacy of our youngest guests. We do not knowingly collect personal information from children under the age of 13 unless it is provided to us by their parent or legal guardian.

When a parent or guardian provides us with a child’s information (like their name, age, or any specific health needs), it’s only used for one reason: to ensure a safe and fantastic tour experience for them. We will never use this information for marketing or share it with anyone other than our trusted tour partners for logistics.

Should we ever become aware that a child’s personal data was sent to us without a parent’s permission, we will delete it from our records right away.

7. Changes to This Policy

We may update this Privacy Policy as we grow or as laws change. When we do, we’ll post the new version here with a revised effective date.

Paul C.
I took my 10 year old twins and my 78 year old dad with me on the Ultimate Family Church History Tour. This was one of the best experiences of my life. We didn't just visit historical sites of the restoration, we experienced them. This tour did everything to make our travel convenient and spiritual. The ages of the people of our group ranged from my kids age to my dad's age, and in the end, we were all family. I will always treasure this life changing experience. I cannot rate HI 5 Live high enough and look forward to my next adventure with this amazing tour group
Response from the owner:Paul, thank you for bringing your twins and dad on the Ultimate Family Church History Tour and for this wonderful review. We’re thrilled the tour made travel convenient, spiritual, and created a family atmosphere across generations. Your kind words about HI 5 Live mean a lot to our team. We can’t wait to welcome you back for another life-changing adventure.
Rebecca B.
This was such a special and unique experience! I seriously loved this trip so much and am so grateful to have seen some of the most significant and important historic church sites. The spirit was present in every moment during our trip, at the sites, through leaders and youth and everywhere we went. I initially thought it’d be like Fsy on tour, and while there are similarities, it is a completely different experience all together. They’re both amazing, but this is seriously a once in a lifetime opportunity that I’ll never forget. I LOVED my leaders so much and hearing stories from them never got boring! You’ll end up loving everyone on the tour and finding/growing your testimony of our savior Jesus Christ, God, Joseph Smith and many of the saints that helped in building and restoring the gospel of Jesus Christ. Being with Brad Wilcox was also so so special. He is amazing and will love and teach you more than you could ever imagine. There’s so much more I could say abt this tour! If you have the opportunity to go and be apart of this, DO NOT MISS IT! It will change your life in the best ways!
Response from the owner:Thank you so much, Rebecca, for this beautiful review. We're delighted the tour felt special and that the historic sites, leaders, and youth touched you and helped strengthen your testimony. Brad Wilcox and the whole team will be thrilled to hear your kind words. We appreciate you recommending the experience and are grateful you traveled with us.
London R.
I thoroughly enjoyed my Hi-5 Live Tour, they had great leaders who were super fun and engaging, great food, and there were PLENTY of activities that were both fun and educational!
Response from the owner:Thank you so much for the fantastic 5-star review! We’re thrilled our leaders, food, and mix of fun and educational activities made your Hi-5 Live Tour so enjoyable. Your kind words mean a lot to our team and motivate us to keep delivering great experiences. We hope to welcome you back soon and appreciate you recommending us to others.
Hannah R.
I am 19 and preparing to serve a mission. This tour was incredible and I would recommend this to anyone hoping to gain a deeper conversion and learn specific details about the history of the saints. The leaders were very fun and spiritual, I felt safe the whole time and everything went very smoothly. They are very transparent about what to expect, with a preset itinerary way in advance. Thank you to Hi5 Live for the amazing experience.
Response from the owner:Thank you so much, Hannah, for your kind review and recommendation. We’re thrilled the tour helped deepen your conversion and that our leaders made you feel safe, spiritual, and engaged. We appreciate you noting the transparency of our itinerary and the smooth organization. Best wishes as you prepare to serve your mission, and we’re grateful you chose Hi5 Live.
Steven P.
The owners are unmatched and the experience is the perfect balance of joy and fun!!
Response from the owner:Thank you so much, Steven! We're thrilled you enjoyed the owners' hospitality and that the experience struck the perfect balance of joy and fun. Your kind words mean a lot and we'll be sure to share them with the team. We look forward to welcoming you back soon.
Elijah S.
Amazing testimony building experience. Seeing all of these sites was so spiritual and having someone like brother Wilcox there was very special. Everything else was good too. Good hotels, planning, and bus rides.
Response from the owner:Thank you, Elijah — we really appreciate your 5-star review and kind words. We're delighted the testimony-building experience and the sites, especially with Brother Wilcox, felt so special and spiritual. It's great to hear the hotels, planning, and bus rides met your expectations. We look forward to welcoming you on another trip soon.
Ellie B.
I loved the tour. Brother Palmer was so amazing and told the best stories. I also loved every stop on the way because they each had such a strong meaning. I highly recommend taking this trip if you are deciding yes or no.
Response from the owner:Thank you so much, Ellie! We’re thrilled Brother Palmer’s stories and the meaningful stops made the tour memorable for you. We appreciate your recommendation and hope to welcome you on another trip soon.
Will G.
⭐⭐⭐⭐⭐ This Church History trip through the East Coast was one of the most meaningful and unforgettable experiences I’ve ever had. Visiting the places where so much of early Church history unfolded made the stories come alive in a way I never expected. Every stop was inspiring, well organized, and full of opportunities to learn and strengthen my testimony. The leaders and guides were incredible—they were knowledgeable, caring, and made the experience enjoyable from beginning to end. I also loved getting to know everyone on the trip and creating memories that I’ll never forget. I came home with a deeper appreciation for the sacrifices and faith of the early Saints and a stronger testimony of the restored gospel. I would recommend this trip to anyone who has the opportunity to go. It was truly a once-in-a-lifetime experience!
Response from the owner:Will, thank you for sharing your wonderful review and for recommending the Church History East Coast trip. We are delighted the visits brought the stories to life and strengthened your testimony. Our guides and leaders will be thrilled to hear your praise for their care and knowledge. It was a pleasure having you on the trip, and we hope to see you on another journey in the future.
Quentin
It was some of the most fun I have had in a long time and it’s really cool to go and see all these places
Response from the owner:Thanks so much, Quentin. We're thrilled you had such a fun time and enjoyed exploring all the places. We’d love to see you back soon—bring friends or family for another great experience.
Aiden W.
The leaders have a very good way of seeing each individual person and not being overbearing about it. They help us through our situations that nobody else could.
Response from the owner:Thank you, Aiden, for the wonderful review. We're so glad our leaders' individualized, respectful approach made a difference and that we could support you through difficult situations others couldn't. Hearing this motivates our team to keep providing compassionate, person-centered care. Know that we're here for you whenever you need us.
Cardston S.
I went on a mission prep tour through hi-5 live. I experienced the church history sites and learned more about what the Saints experienced. I had the privilege of touring with Brad Wilcox, someone I have admired for many years. He helped me re-learn gospel truths in a simple and clear way. I learned things that I will remember for all my life. The quality of the tour was amazing. It felt professional and friendly. I totally recommend this experience. It will prepare you for a mission.
Response from the owner:Thank you so much for your wonderful review, Cardston. We’re thrilled the hi-5 live mission prep tour and Brad Wilcox helped you relearn gospel truths in a clear, memorable way. It’s great to hear the experience felt professional, friendly, and truly prepared you for your mission. We appreciate your recommendation and wish you all the best as you serve.
Taisei B.
I was fortunate enough to be a part of this tour and I must say, it has strengthened my testimony about the Book of Mormon and the validity of the Church of Jesus Christ of Latter Day Saints.
Response from the owner:Thank you, Taisei, for sharing your experience and thoughtful review. We're delighted the tour strengthened your testimony of the Book of Mormon and affirmed your faith in The Church of Jesus Christ of Latter-day Saints. We appreciate your support and hope to welcome you on another tour or event soon.
David V.
I’m am 16 years old and I want to serve a mission and this trip has been perfect, it has strengthened my testimony and I know that this experience will have a positive impact on my future
Response from the owner:Thank you for sharing, David. We’re so glad this trip strengthened your testimony and confirmed your desire to serve a mission. It’s wonderful to hear the experience will have a positive impact on your future. Wishing you blessings and success as you prepare to serve.
Max W.
Response from the owner:Thank you, Max, for the 5-star rating! We appreciate you taking the time to share your positive experience and are glad you were pleased with our service. We look forward to serving you again soon.
Snow T.
Going on a Hi5 Tour was the best decision I made. It strengthened my testimony on the gospel but also on Church history. I wish I didn’t have to go home
Response from the owner:Thank you so much for joining a Hi5 Tour and for sharing your experience. We’re delighted the tour strengthened your testimony and deepened your understanding of Church history. We’ll miss having you with us and are glad the visit left you wishing to stay longer. We look forward to welcoming you back soon.
Nancy J.
I loved this tour of LDS church history sites! I am about to serve a mission and this tour specifically designed for mission prep was a huge help in growing my testimony and my knowledge of the restoration. A wonderful blend of fun activities and joyful spiritual experiences, 10/10 recommendation!
Response from the owner:Nancy, thank you so much for your wonderful review and 10/10 recommendation. We are thrilled the mission-prep tour helped strengthen your testimony and deepen your knowledge of the Restoration. It means a lot to hear the blend of fun activities and meaningful spiritual experiences resonated with you. Best wishes as you prepare to serve your mission; may it be a blessed and growth-filled journey.
hazel R.
The experience was amazing. The kids are super friendly. The leaders are very kind, sweet and definitely have the kids best interest in mined.
Response from the owner:Thank you so much, Hazel! We're thrilled the experience was amazing and that the kids felt welcomed. Our leaders work hard to put the kids' best interests first, and your kind words mean a lot. We look forward to seeing you again soon.
James D.
Hi-5 Live was an incredible experience that strengthened my testimony in so many ways. Throughout the tour, I felt the Spirit often as we visited important Church history sites and learned about the faith, sacrifice, and devotion of the early Saints. Hearing these stories where they actually happened made Church history feel real and helped deepen my appreciation for the restored gospel. One of the best parts of the experience was the friendships I built with the other youth and leaders. We laughed together, learned together, and grew closer as we shared meaningful spiritual experiences. I also came away with a much better understanding of Church history and the events that shaped the Church. I’m so grateful for this opportunity, and I would recommend Hi-5 Live to anyone who wants to strengthen their testimony, learn more about the gospel, and create lasting memories.
Response from the owner:Thank you, James, for your wonderful review. We’re thrilled Hi-5 Live strengthened your testimony and that visiting Church history sites and sharing spiritual experiences with other youth and leaders made the tour so meaningful. It’s great to hear the friendships you built and the deeper understanding of the restored gospel were highlights. We appreciate your recommendation and hope to welcome you or your group on another tour soon.
Teigh K.
This mission prep tour was very helpful. It helped strengthen my relationship with Heavenly Father, grow my testimony, and deepened my desire to become a missionary. I have felt the spirit countless times while here, and wish this tour was a little longer!
Response from the owner:Thank you, Teigh, for the wonderful review. We’re so glad the mission prep tour strengthened your relationship with Heavenly Father, deepened your testimony, and increased your desire to serve. It’s especially meaningful that you felt the Spirit so often while here. We appreciate your feedback about wishing the tour were longer and will keep that in mind as we plan future offerings; we wish you every blessing as you prepare for your mission.
Alyssa C.
Going on this tour was one of the best if not the best decision I’ve ever made. My life will never be the same from the love and spiritual experiences I’ve had while on this trip. The devotionals were absolutely fascinating which is a real feat when dealing with youth. The leaders and other youth are amazing and I wouldn’t trade this experience for the world.
Response from the owner:Thank you so much, Alyssa. We’re honored the tour became such a transformative experience for you and that the devotionals resonated with the youth. It’s wonderful to hear our leaders and fellow participants helped make the trip so meaningful. We appreciate you sharing and hope to hear how these experiences continue to shape your journey.
paige W.
This has been the best experience of my life. I am 17. This has strengthened my testimony beyond of anything else I have done.
Response from the owner:Thank you so much for sharing this, Paige. We’re thrilled to hear the experience strengthened your testimony and had such a meaningful impact at 17. It means a lot to us to be part of your spiritual growth. We look forward to supporting you on your continued journey.
Katie
I went on a church history mission prep tour this summer and it was an amazing experience!!! Lots of fun and spiritual experiences!!
Response from the owner:Thanks so much, Katie! We’re thrilled your church history mission prep tour was an amazing, fun, and spiritually meaningful experience. It was a pleasure to host you this summer. Wishing you all the best on your mission and hope to see you on another tour soon.
Kate H.
This experience helped me grow my faith and testimony! I am so blessed for my leaders and being more confident in helping others come unto Christ!
Response from the owner:Thank you, Kate! We're so glad this experience strengthened your faith and gave you greater confidence to help others come unto Christ. Your kind words about our leaders mean a lot, and we feel blessed to support your growth. We look forward to continuing alongside you as you serve and uplift others.
Emily W.
Truly the greatest trip and decision I’ve made!!
Response from the owner:Thank you so much, Emily! We’re thrilled to hear it was the greatest trip and decision you’ve made. It was a pleasure to be part of your experience and we appreciate your kind words. We hope to welcome you again soon.
Jason M.
Bro this is actually the most fun I’ve ever had while simultaneously having one of the most spiritual experiences ever. I went on a mission prep tour with them, and all the leaders are so kind and supportive. The youth that all went are so kind and you can make a lot of amazing friends!
Response from the owner:Thanks so much for the glowing review, Jason! We’re thrilled the mission prep tour gave you both a fun and deeply spiritual experience, and we appreciate your kind words about our leaders and the youth. We look forward to welcoming you back and helping more great friendships and memories form.
Brinley S.
Oh my gosh, this literally was most amazing experience. I am 18 and I just finished senior year in high school and have been not super sure what to do next with my life and this has really given me guidance and giving me a great experience and I felt the spirit so much. I’m just so grateful that I was able to go. I 100% recommend it! Even if you’re not thinking about a Mission or if you’re just wanting to go on a fun, faithful adventure literally do it! I learned so much about myself about Jesus Christ and about life in general! And it was so fun and I gained so many new experiences and friends! It was amazing!
Response from the owner:Thank you so much, Brinley! We’re thrilled this experience gave you guidance, spiritual uplift, and fun memories as you finish high school. It means a lot that you felt the Spirit, made friends, and learned more about yourself and Jesus Christ. Your recommendation is deeply appreciated, and we hope to see you again or hear about your next steps.
Laura V.
Absolutely cinema
Response from the owner:Thank you, Laura! We're thrilled you found your visit "absolutely cinema." Delivering a cinematic experience is exactly what we aim for, and your praise means a lot to our team. We look forward to welcoming you back soon.
E N.
Great insight and well organized. We were taken care of very well and everyone was so kind!!!
Response from the owner:Thank you so much for the kind words and the 5-star review. We're delighted our team provided clear insights and took great care of you. We'll share your praise with everyone who helped. We appreciate you choosing us and look forward to serving you again.
Trent H.
Hi 5 Live tours has changed my life in the best way of letting me experience things that not many people get to experience and know so early in life. This trip has brought me so many people that I can confidently call some of my best friends. If I had more chances to do this again would absolutely do it without any hesitation.
Response from the owner:Thank you so much for the wonderful review and five stars. We’re thrilled to hear that our tours have given you life-changing experiences and helped you make lifelong friends. It means a lot to know you’d join us again, and we look forward to welcoming you on another trip whenever you’re ready. Keep an eye on our upcoming tours and specials — we’d love to have you back.
Tanner N.
Goated trip goated people
Response from the owner:Thanks Tanner, so glad you had a goated trip with goated people! We really appreciate the awesome review and are thrilled you enjoyed the experience. Hope to see you back soon for more great times.
Lucy H.
Response from the owner:Thank you, Lucy, for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to serving you again soon. If there’s anything we can do for you next time, please let us know.
Sadie B.
Response from the owner:Sadie, thank you so much for the five-star review! We’re thrilled you had a great experience and appreciate you taking the time to share it. We look forward to welcoming you back soon. If you need anything before then, feel free to reach out.
paul B.
Response from the owner:Thank you, Paul, for the 5-star rating! We appreciate your support and look forward to welcoming you back soon.
Megan C.
Response from the owner:Thank you, Megan! We’re thrilled you enjoyed your experience and appreciate the 5-star rating. We look forward to serving you again soon and are here whenever you need us.
Hope W.
This tour group was amazing! They were very efficient and dealt with problems so quickly! It was also well planned, and the things we did on the tour were absolutely amazing! It’s been one of my favorite trips ever!
Response from the owner:Thank you so much for your lovely review, Hope! We’re delighted our team handled everything efficiently and that the planning and activities made the trip one of your favorites. It’s wonderful to hear you enjoyed the tour so much. We hope to welcome you on another adventure soon and appreciate you choosing us.
Emilie W.
such a cool trip we got to see so many church history sites and made so many friends! it really grew my testimony!!
Response from the owner:Thank you, Emilie! We’re so glad the trip and the church history sites helped grow your testimony and that you made meaningful friendships. We appreciate your kind feedback and hope to travel with you again soon.
Rachel A.
Best experience ever!!! This trip really helped me solidify my testimony in the restoration and that Joseph Smith is a true prophet. I have made so many friends and memories that I will cherish forever. Whether we were at the Sacred Grove or running in the rain every part was wonderful. Thank you hi-5 live!
Response from the owner:Thank you so much for the wonderful review, Rachel. We're thrilled this trip helped solidify your testimony and your witness of Joseph Smith as a prophet. It means a lot that you enjoyed the Sacred Grove, the spontaneous rainy runs, and that you made lifelong friends and memories. We appreciate you choosing hi-5 live and look forward to creating more meaningful experiences with you.
Brylan B.
Such a great experience that helped me feel the spirit and grow closer to me savior.
Response from the owner:Thank you, Brylan. We’re so glad you had a meaningful experience that helped you feel the Spirit and grow closer to your Savior. We look forward to supporting you on your spiritual journey and welcome you back anytime.
Rocky R.
Had the most amazing experience ever! The spirit was so strong and there was so many amazing people! The cites were so cool to see and I am so glad I got to go!
Response from the owner:Thank you so much for the wonderful review, Rocky! We’re thrilled you had such an amazing experience, enjoyed the spirit and the people, and loved the sites. It means a lot to our team to hear this, and we hope to welcome you back soon. Thanks again for sharing your visit!
Anna G.
This tour was amazing. 10/10 recommend, I left this trip with a very strong testimony of the restoration. Saw amazing sites where the spirit was felt very strongly and there was so much to learn. Made some of the best friends on this trip as well. I will never forget this experience
Response from the owner:Thank you so much for your wonderful review, Anna. We’re thrilled the tour strengthened your testimony, that the sacred sites and fellowship made a lasting impression, and that you made lifelong friends. We look forward to welcoming you back on another unforgettable experience.
Robert F.
This is such a great experience for the youth. We were group leaders for a mission prep tour of church history. Life changing for all us. Every youth needs this kind of experience. Highly recommended!!!
Response from the owner:Thank you so much for your wonderful review, Robert. We’re thrilled the mission prep tour was a life-changing experience for your youth and group leaders. We appreciate your high recommendation and are honored to support young people in their spiritual growth. We look forward to welcoming your group again.
Trenton O.
Amazing experience. They full send the spiritual and full send the fun.
Response from the owner:Thanks so much for the amazing review, Trenton! We're thrilled you felt we full send both the spiritual and the fun — we can’t wait to welcome you back for more high-energy experiences.
Scarlett M.
very well run, smooth hotel transitions, physically fed but most of all spiritually fed.
Response from the owner:Thank you so much for your wonderful review, Scarlett. We're thrilled to hear the hotel ran smoothly and that you felt both physically and spiritually nourished during your stay. We look forward to welcoming you back soon.
Desmond
had the best time of my life, met some amazing people, and learned so much about this restored church’s history. if i could rate 10 stars i would. this tour was amazing!!! 🤘🤘
Response from the owner:Thank you so much, Desmond! We're thrilled you had the best time, met amazing people, and enjoyed learning about the restored church’s history. A 10-star rating would make our day, and we really appreciate your enthusiasm. We hope to welcome you back for another tour soon.
Susan K.
It was a joyful, spiritual experience from the bus rides where I gained friendships to the tours where I felt the spirit and strengthened my testimony and perspective. We were well taken care of by our host and tour guides! I will forever be blessed by my experience.
Response from the owner:Thank you, Susan, for the wonderful 5-star rating! We’re thrilled you had a great experience and appreciate your support. We look forward to serving you again and are here if you need anything.
Peter B.
This tour will change you life! Going to sacred places with all my new best friends was fantastic. The food was fabulous and our guides were full of fun and the spirit! Loved it!
Response from the owner:Thank you, Peter. We're thrilled the tour was life-changing and that visiting the sacred places with new friends made it so special. It's wonderful to hear you enjoyed the food and that our guides' energy and spirit added to the experience. We hope to welcome you on another journey soon.
Trenda B.
This was a trip of a lifetime! The tour was laid out well and the Hi 5 guides exceptional. We not only learned more of the church history sites, we made new friends and were asked to think about our own growth from this experience. Check off one more item on the bucket list! Amazing!
Response from the owner:Thank you, Trenda! We’re thrilled your trip of a lifetime lived up to expectations. Our Hi 5 guides will be delighted to hear you found them exceptional, and we’re so glad the tour helped you learn, make new friends, and reflect on personal growth. We look forward to helping you check off another bucket-list item on a future tour.
Becky K.
Best tour ever! Everything planned out to the minute. A great way to learn about the history of the church in the time of Joseph Smith. Food, fun and spiritual experiences to the max. The hosts were masters. They were educated on all the places on the tour and magnified the spirit we felt throughout the week.
Response from the owner:Thank you, Becky, for your wonderful review. We're thrilled the tour felt so well planned and that you enjoyed learning about the church during Joseph Smith's time. It's great to hear the food, activities, and spiritual experiences were meaningful and that our hosts' knowledge and guidance enhanced your week. We'll share your kind words with the team; they will be delighted. We appreciate you joining us and hope to welcome you back on another tour soon.
Sunny L.
that was the most funnest tour i’ve ever been on. we laughed and played, yet i felt the spirit so much. definitely recommend 👍 special thanks to larry (our amazing bus driver)
Response from the owner:Thank you so much for the five-star review. We're thrilled it was the most fun tour you've been on and that you felt the spirit while laughing and playing. We'll pass your special thanks to Larry and the team, and we truly appreciate your recommendation; we hope to see you again soon.
Isaac R.
The Hawaii tour was nothing short of magical. Anyone going to the Islands for the first time or the 10th time would love this. It's an experience you will only get with Hi 5. The Hawaiian tour guides make this trip memorable down to the last detail. My testimony is that this is a special place with special people and you will feel that every day.
Response from the owner:Mahalo, Isaac, and thank you for sharing this wonderful review. We're thrilled the Hi 5 Hawaii tour and our guides made your trip magical and memorable. It means a lot to hear you felt the spirit of aloha from our team. We look forward to welcoming you back to the islands whenever you return.